Privacy Policy

Last Updated: May 20, 2026

At Across the Blue Travel Co. your privacy matters to us. We are committed to protecting the personal information you share with us when you inquire about, plan, book, or manage travel services.

We do not sell, rent, trade, or distribute our customers’ personal information. We only share personal information when necessary to provide travel-related services, complete bookings, communicate with suppliers, process payments, comply with legal requirements, or support your travel experience.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name, email address, phone number, and mailing address
Travel preferences, destination interests, dates of travel, budget, and special requests
Traveler names, dates of birth, passport information, citizenship information, frequent traveler numbers, or identification details when required for booking
Payment or billing information when needed to process travel purchases
Emergency contact information, accessibility needs, dietary requests, or other information needed to properly arrange travel services
Communications you send to us by email, website form, phone, text, social media, or other methods

We may also collect limited technical information through our website, such as browser type, device information, IP address, pages visited, and basic website analytics.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide travel planning services
Research, quote, reserve, book, and manage travel arrangements
Communicate with you about your trip, payments, updates, changes, or travel documents
Share necessary details with travel suppliers such as cruise lines, airlines, hotels, resorts, tour operators, transportation providers, travel insurance providers, and booking platforms
Process payments and issue invoices or receipts
Provide customer support before, during, and after travel
Send relevant business communications, promotions, or travel updates when permitted
Maintain business records and comply with legal, tax, accounting, or regulatory obligations
Protect against fraud, unauthorized transactions, or misuse of our services

3. How We Share Information

We only share customer information as needed in the normal course of providing travel services.

This may include sharing information with:

Airlines, cruise lines, hotels, resorts, tour operators, excursion providers, transportation providers, and other travel suppliers
Travel booking systems, host agencies, consortia, or supplier platforms used to arrange travel
Payment processors, accounting tools, and invoicing providers
Travel insurance providers, when requested or applicable
Technology vendors that help operate our website, email, forms, customer records, or communications
Legal, tax, accounting, or regulatory professionals when required
Government agencies, law enforcement, or other parties if required by law or necessary to protect our rights, customers, or business

We do not sell your personal information. We do not share your personal information with unrelated third parties for their own marketing purposes.

4. Travel Supplier and Third-Party Policies

When we book travel on your behalf, your information may also be subject to the privacy policies and terms of the travel suppliers involved in your trip. These suppliers may include airlines, cruise lines, hotels, resorts, tour operators, transportation providers, travel insurance companies, and booking platforms.

We encourage you to review the privacy policies of any travel supplier involved in your booking.

5. Payment Information

When payment information is required, it is used only for authorized travel purchases, deposits, service fees, or related transactions.

We do not intentionally store full credit card numbers unless necessary for a specific authorized transaction or as permitted by secure payment systems. Payment details may be processed by third-party payment processors, booking platforms, suppliers, or merchant services providers.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to help the site function, improve user experience, understand website traffic, and support basic analytics.

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

7. Email and Marketing Communications

If you choose to receive emails, newsletters, promotions, or travel updates from us, you may opt out at any time by using the unsubscribe link, replying to the message, or contacting us directly.

Even if you opt out of marketing messages, we may still send important communications related to your inquiries, bookings, payments, travel documents, or customer service needs.

8. Data Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.

However, no website, email system, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security, but we work to use appropriate safeguards for the type of information we collect and maintain.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and supporting future travel needs.

When information is no longer needed, we take reasonable steps to delete, destroy, or securely retain it according to our business and legal obligations.

10. International Travel and Information Transfers

Because travel services often involve suppliers in other states or countries, your personal information may be shared with travel providers or systems located outside your home state or country.

By requesting travel services from us, you understand that information necessary to plan, book, or manage your travel may be transferred to and processed by travel suppliers in the locations relevant to your trip.

11. Children’s Privacy

Our services are intended for adults making travel arrangements. We do not knowingly collect personal information directly from children under 13 without the involvement or consent of a parent or legal guardian.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and address the issue.

12. Your Choices

You may contact us to:

Request access to the personal information we have about you
Ask us to correct or update your information
Ask us to delete information when we are not required to keep it
Opt out of marketing communications
Ask questions about how your information is used or shared

Some information may need to be retained for legal, tax, accounting, fraud prevention, dispute resolution, or completed travel booking purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Across the Blue Travel Co.
Email: info@acrossthebluetravel.com
Phone: 904-449-1646
Website: https://acrossthebluetravel.com